Laser troubleshooting, setup help, and community fixes FAQ, discussions, downloads, materials, and ticket guidance

Reno Series Support Hub

Model-specific FAQ answers, common fixes, community discussion paths, downloads, and ticket prep for Reno Series owners.

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26 FAQ fixes are available for this support area. Use these links as crawlable entry points or jump into the interactive FAQ.

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CO2

Reno45 Basic

5 troubleshooting fixes, related discussions, and ticket-ready context.

The Reno45 Basic has weak cutting performance.The laser does not fire even though the job runs.The bed focus is inconsistent.The machine cuts with excessive smoke residue.The job starts from the wrong location.

CO2

Reno45 Pro

6 troubleshooting fixes, related discussions, and ticket-ready context.

The semi-autofocus or focus tool gives poor results.The head crashes during homing.Framing returns to origin or behaves slowly.Rotary setup is confusing in LightBurn.Engraved lines look jagged or shaky.

CO2

Reno45 Pro Vision

5 troubleshooting fixes, related discussions, and ticket-ready context.

The camera overlay does not match the actual engraving.The camera feed is blurry or dark.Vision placement is accurate in the center but off near the edges.The machine frames one location but engraves another.The camera stops working after connecting the laser.

CO2

Reno65 Basic

5 troubleshooting fixes, related discussions, and ticket-ready context.

The Reno65 cuts weaker than expected for 65W.The tube gets hot during longer jobs.One side of the 24x16 bed cuts better than the other.Thick acrylic cuts with a tapered edge.The exhaust cannot keep up with large jobs.

CO2

Reno65 Pro

5 troubleshooting fixes, related discussions, and ticket-ready context.

TopWisdom or controller screen is blank.The machine loses position during fast engraving.Auto/semi-focus gives inconsistent cuts.LightBurn rotary controls do not behave like Ruida videos show.The laser fires but only lightly marks.